Terms & Conditions

Effective Date: 2/10/25

1. Introduction

Welcome to Terrapina Tablescapes! By using our website and services, you agree to the following Terms & Conditions. If you do not agree, please do not use our services.

2. Rental Services & Policies

2.1 Tablescape Rentals

  • Rentals include table linens, tabletop décor, and optional add-ons such as florals.

  • Clifton Beach Beach House rentals do NOT include plates, stemware, or flatware. Additional tableware rentals are available upon request for other events.

  • All rental items remain the property of Terrapina Tablescapes.

2.2 Booking & Payment

  • A 50% deposit is required at the time of booking to secure your rental.

  • The remaining balance is due before pickup or delivery.

  • Payments can be made via credit card, Venmo, or Zelle.

2.3 Rental Period & Returns

  • Rentals must be returned within 24 hours after the event unless otherwise arranged.

  • Items must be repacked in provided containers for return.

  • Customers must rinse off food and drink residue from linens and décor before returning.

2.4 Cancellations & Refunds

  • Cancellations made 7+ days before the event: Eligible for a full refund of the deposit.

  • Cancellations made within 7 days of the event: Deposit is non-refundable but may be applied to a future rental.

  • No refunds will be issued for rentals that are not picked up or used.

3. Damage & Loss Policy

  • Customers are responsible for returning all items in good condition.

  • If any item is damaged, lost, or stained beyond repair, a replacement fee will be charged.

  • Normal wear is expected, but excessive damage will incur additional fees.

4. Service Limitations

  • We currently serve Rocky River, Ohio, and surrounding areas. Delivery fees may apply to locations outside our service range.

  • We do not offer shipping for rentals at this time.

5. Website Use & Intellectual Property

  • All content on this website, including images, text, and designs, is the property of Terrapina Tablescapes.

  • You may not copy, distribute, or use our content for commercial purposes without permission.

6. Liability Disclaimer

  • Terrapina Tablescapes is not responsible for any injury, damage, or loss resulting from the use of rental items.

  • Customers assume full responsibility for the proper use and handling of rented items.

7. Changes to Terms & Conditions

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.

8. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📍 Terrapina Tablescapes
📧 Email: betsy@terrapinatablescapes.com
📍 Location: Rocky River, Ohio