Privacy Policy

Effective Date: 2/10/24

1. Introduction

Welcome to Terrapina Tablescapes. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

We collect the following types of personal information when you visit our website, place an inquiry, or book a rental:

  • Personal Details: Name, email address, phone number, event location, and rental preferences.

  • Payment Information: Payment details are securely processed through third-party payment processors (e.g., Stripe, Venmo, Zelle). We do not store your credit card information.

  • Website Usage Data: Information on how you use our website, such as browsing activity, IP address, and device type, collected via cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

  • Process rental inquiries and fulfill bookings.

  • Provide customer support and respond to your questions.

  • Improve our website, services, and user experience.

  • Send updates, promotions, and newsletters (if you opt-in).

  • Ensure compliance with legal and regulatory requirements.

4. How We Share Your Information

We do not sell or trade your personal information. We may share your information in the following cases:

  • With third-party service providers (e.g., payment processors, delivery services).

  • If required by law, court order, or government request.

  • To protect our business, website, or users in cases of fraud or security threats.

5. Data Security

We implement appropriate security measures to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link.

  • Access & Update Information: You can request to access, update, or delete your personal data by contacting us.

  • Cookies & Tracking: You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For any privacy-related questions or requests, please contact us at:

📍 Terrapina Tablescapes
📧 Email: betsy@terrapinatablescapes.com
📍 Location: Rocky River, Ohio